This Privacy Policy delineates the procedures by which Axis Referral and its affiliated entities manage the acquisition, utilization, and disclosure of your data while you engage with their websites, products, tools, promotions, or any other services covered under this Policy, collectively referred to as the “Services.”

By employing the Services, you are granting its corporate parents, affiliates, and partners permission to send or facilitate the delivery of telemarketing promotions for products or services that may be pertinent to your interests or those you have previously expressed interest in. These communications may include the use of an automatic telephone dialing system, artificial or prerecorded voice, and text messages sent to the phone numbers you have provided. It is important to emphasize that accepting this arrangement is not mandatory for purchasing any property, goods, or services.

Before engaging with or providing any information through or related to the Services, it is strongly recommended that you thoroughly review this Policy. Your use of any aspect of the Services signifies your agreement to the collection, utilization, and disclosure of your information as explained in this Policy. If you do not agree with the terms stipulated in this Policy, we kindly request that you refrain from using the Services.

1: Data Collection

Our company utilizes various methods to collect information from users, including data provided directly by users and passive collection from their browsers or devices. Data collection occurs when users respond to our communications, engage in direct communication with us, register for an account, use specific features that require information, complete surveys, provide feedback, request certain features, or contribute user-generated content. Information we collect directly may include your name, email address, physical address, phone number, birthdate, property interests, home search preferences, photographs, audio/video content, and financial information.

We may also passively collect information from the computers or devices you use to access our Services. This may include IP addresses, geolocation data, unique device identifiers, IMEI and TCP/IP addresses, and other details such as browser type, language, operating system, mobile carrier, and location (state or country). Information about how you interact with the Services may also be collected. To gather this data, we may use cookies, tracking pixels, and other electronic technologies.

Cookies are small text files placed on your device that help us recognize your device, store preferences, track which pages of the Services you visit, improve your experience, and assist with analytics, security, and administrative purposes. Tracking pixels and web beacons may be used in our websites, ads, and emails to measure engagement, evaluate performance, and enhance our communications.

We may also collect various types of location information, including general details like IP address and zip code, or more precise data (such as GPS) when you use mobile devices. This allows us to tailor the Services with location-based features, such as identifying listings or content relevant to your area.

2: How Your Information Is Utilized

At Axis Referral, we value your privacy and use the information you provide to improve your experience and deliver quality services. Your information may be used for the following purposes:

• Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.

• Using the information for the specific purpose for which it was provided.

• Recognizing and authenticating users on the Services.

• Providing features, services, and products available through the platform.

• Processing transactions and sending confirmations or invoices.

• Sending technical notices, updates, newsletters, or security alerts.

• Responding to inquiries and providing customer support.

• Conducting internal research and performance reporting.

• Monitoring and analyzing usage trends and activity.

• Measuring and improving content, features, and Services.

• Personalizing content and advertisements.

• Contacting users (with consent) via calls or SMS regarding their relationship with Axis Referral or offers that may interest them.

• Detecting, investigating, and preventing fraud and other illegal activities.

• Enforcing the legal terms governing use of the Services.

• Administering and troubleshooting the Services.

Consent: We may share your information with our partner agents if you have given consent — for example, when connecting with a real estate agent or brokerage through our referral network.

Service Providers and Subcontractors: We may grant subcontractors access to your information when they perform services on our behalf (e.g., marketing, research, data storage, analytics, or legal services).

Public Record Information: Certain real estate-related data (such as buyer name, property address, and sale price) becomes part of the public record. Some of this information may be publicly available or disclosed as part of normal transaction reporting.

Protection of Axis Referral and Others: You acknowledge that Axis Referral may access, preserve, and disclose your information or content if required by law, or if done in good faith to comply with legal obligations, enforce our agreements, respond to claims, or protect the rights, property, or safety of Axis Referral, its users, affiliates, or the public. This may include sharing information with third parties for fraud prevention and security.

3: Online Analytics and Advertising

We use third-party analytics services to collect and analyze information for auditing, research, and performance purposes. These services may collect your IP address and use cookies or similar technologies. The data helps us understand how users interact with our Services, improve performance, prevent fraud, and deliver relevant content.

We may also use third-party advertising technologies to display relevant ads on our Services and other websites. These partners may place cookies in your browser based on your browsing activity, demographic information, or interests. Some of these ads may be personalized based on your interactions with our Services.

We may provide anonymized customer information (e.g., email addresses) to service providers who use this data for ad targeting or retargeting. You can opt out of personalized ads using your browser or ad platform settings.

Axis Referral does not control or take responsibility for the cookies or tracking technologies used by unaffiliated third-party advertisers, networks, or ad servers.

4: Disclosure Regarding Do Not Track (DNT) Signals

At present, Axis Referral does not recognize or respond to browser-initiated “Do Not Track” (DNT) signals. The standards and definitions for DNT compliance are still under development within the internet industry.

5: Data Handling and Governance

In accordance with applicable laws, you have the right to access, review, or update your personal information. If any data is inaccurate, please notify us promptly for correction. You can also request deletion of your information by contacting us via email at info@axisreferral.com.

Upon your request, we will close your account and remove your information from view as soon as reasonably possible, while retaining certain data as required by law or for legitimate business purposes.

6: Consent for Data Transfer

Our computer systems are located in the United States and other countries. By using our Services, you acknowledge and agree that your information may be transferred and processed in these locations. You understand that the data protection laws in those jurisdictions may differ from those in your country, and you consent to such transfers as described in this Policy.

7: Privacy of Minors

Our Services are not intended for children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete it in accordance with applicable law, including the Children’s Online Privacy Protection Act (COPPA).

8: Data Protection

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or alteration. However, no security system is completely impenetrable. You are responsible for maintaining the confidentiality of your account information and preventing unauthorized access to your devices.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services such as customer support is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9: External Links and Services

Our Services may contain links to third-party websites, applications, or services. Axis Referral is not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy statements before providing any personal information.

10: California Privacy Protections

Under California law, residents may request information once per year regarding the disclosure of their personal information to third parties for direct marketing purposes.

11: Revisions to this Privacy Policy

Axis Referral reserves the right to modify and update this Privacy Policy at any time without prior notice. Changes will take effect immediately upon posting on our website. Continued use of the Services after changes indicates acceptance of the updated Policy.

12: Opt-out Right for California Consumers

Under the California Consumer Privacy Act (CCPA), California consumers have the right to opt out of the sale of their personal information.

Please review this Policy carefully before using or providing information through the Services. Your continued use of any part of the Services signifies your acceptance of this Privacy Policy and any future modifications. Any material updates will be communicated as required by law.